Inside Sales Jobs in Houston

Magnum Staffing is seeking applicants for Customer Service/Inside Sales . Pay rate starts at $18

Responsibilities:

Must be able to provide great customer service by responding promptly to customer inquiries via oral or written communication (i.e. phone, email, or fax). Obtains and evaluates all relevant information necessary to respond to inquiries, enter orders and evaluate which products are the right fit for customer applications
Must be comfortable with learning and using our ERP system for daily activities as well as an online quoting platform and using CRM to enter customer notes as appropriate
Enters customer orders and checks for correct pricing
Proactive selling is also important. Our ideal candidate will be able to recognize opportunities to add additional products to an order and also be competent at reaching out to active customers and inactive customers to create additional touches with customers with our regional sales managers
Must communicate with the regional sales managers to keep them updated on activities in their territories
Handles customer complaints and completes RMA processes in a timely manner
Communicates and coordinates duties with internal departments (production, purchasing, shipping, etc.)
Helps to collect past due invoices
Provides freight quotes & shipment tracking information
Other administrative duties may be assigned as is required by the Company
Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications:

Two years of experience in customer service/inside sales with an industrial product offering
Strong analytical, organizational and communication skills
Strong computer skills with proficiency in Microsoft Office software programs (Excel, Word, Outlook), CRM and ERP systems
Expected to perform under minimal supervision
Experience in handling and prioritizing multiple tasks while adhering to deadlines
Detail oriented with critical degree of accuracy regarding record keeping & data entry
Ability to work in a fast-paced and deadline driven environment
Outstanding verbal and written communications skills
Team focused and results driven
Ideal candidate will be growth oriented, looking for a future opportunity in management or outside sales

Application at 10801 Hammerly BLVD Suite 232 Houston TX 77043 Monday-Friday with two forms of valid ID